Installation
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      1. Reditus Help Center
      2. B2B SaaS
      3. Installation

      Installing the tracking script

      For us to track clicks & sign ups from affiliates you will need to install our tracking script. See a step by step guide on how to do this.

      The tracking script is essential for monitoring affiliate conversions on your website. It tracks when someone clicks an affiliate link and completes a sign-up. After an affiliate link is clicked, a cookie 🍪 is placed on the user's device. You control the duration of this cookie in your dashboard.

      Important: Do not place the tracking script behind a cookie consent banner. Since we don’t build visitor profiles, no cookie consent is required. 

      Intro Video on the Tracking Script

      Adding the Tracking Script to an HTML Website

      To ensure proper tracking, add the script (which you can find in your Reditus settings) before the closing </head> tag of your HTML. This ensures the script is available on all pages, including the crucial referral landing and sign-up pages (e.g., app.getreditus.com).

      Adding the Tracking Script to Google Tag Manager

      Watch our tutorial on how to add the script via Google Tag Manager: Loom Tutorial

      Steps:

      1. Log into your Tag Manager Account.

      2. Create a new Tag. GTM tag

      3. Set up the tag like the image below and hit Save. create tag

      4. Submit your changes via the dashboard. submit GTM changes

      Adding the Reditus Tracking Script to a WordPress Website

      1. Log in to your WordPress admin panel.

      2. Install a Header & Footer Script plugin (if you haven’t already).

      3. Navigate to Settings > Header and Footer Scripts.

      4. Paste the tracking script into the Header box. add tracking script to WordPress

       

      Important: In this case, you must add the tracking script before the closing </head> tag.

      Need Help? Feel free to reach out to us!

      Frequently Asked Questions

      We installed our script, but it isn’t working properly. What could be wrong?

      • It’s not installed on all pages (including the sign-up page).
      • You’ve used the wrong GTM container.
      • You haven’t added it before the </head> tag.

      We can't verify the tracking script on the installation page

      If the tracking script is installed, but you can't have it go to 'verified' on the installation page, you probably are not using an affiliate link to test it. Make sure to use the link provided in your installation page to test the tracking, this replicates an affiliate link. 

      If this doesn't work, see if the cookie is being placed by checking the developer console in your chrome browser. The cookie gr_id should be present when going to the website using the link from your installation page. 

      If the cookie isn't present; check your installation of the tracking script.

      If the cookie is present; contact us so we can investigate further for you.

       

       

      I’m using CSP, and the script isn’t working.

      If you’re using Content Security Policy (CSP), you need to add the following directive:
      html
      Copy code
      img-src https://api.getreditus.com
      This ensures that Reditus tracking works correctly.

      For more detailed instructions, visit our documentation.

       

      Q. I have a composit TLD, 2td - second level domain. 

      We have second level domain and the tracking script isn't working? This could be we have not added this on our backend, as these work a bit different than normal domains. Ping us in chat and we will get this sorted for you.