How can we help? 👋

FAQ - Installation Questions

A cool article description

FAQ - Tracking Script

We installed our script, but it isn't working properly. What can be wrong?
  • It is not installed on all pages (including the pages where you signup)
  • You installed it within the wrong GTM container
 
I'm Using CSP and the script is not working

If you are using CSP (link: https://developer.mozilla.org/en-US/docs/Web/HTTP/CSP), you need to add a "img-src" directive for "https://app.getreditus.com" in order for Reditus tracking to work. Things in "" should be code.

Do the tracking work across sub domains?

Yes. This is a very typical setup for SaaS companies and we support this. Make sure you install the tracking script on the main domain + on the page where the sign up is happening on the sub domain.

 
 
 
 
 
Did this answer your question?
😞
😐
🤩