FAQ Installation

See here the most common installation questions asked when installing Reditus.

You can fully set up your SaaS affiliate program with Reditus in less than 10 minutes (if you're using Stripe). The process is straightforward and requires just three key steps:

  1. Install our tracking script.
  2. Install our signup snippet (just one line of code added to your signup form).
  3. Connect your payment processor.

These simple steps are all you need to launch your B2B SaaS affiliate program. For detailed instructions, check out our full installation guide.

Important: You will need access to your website, the signup form's code, and your Stripe or payment processor account to complete the setup.

Can I Get a Demo or Call First?

Absolutely! If you're unsure whether Reditus is the right fit for your SaaS or if you have any questions, you can easily reach out to us. You can:

We’re here to help you evaluate whether starting a SaaS affiliate program is the right move for your business.

Why Do I Need to Connect My Payment Processor?

Connecting your payment processor—Stripe, Paddle, or our API—is crucial for Reditus to function. This integration allows us to track which referrals convert to paying users and calculate commissions accordingly.

If you send manual invoices, contact us through chat for other options.

Don’t Use Stripe or Paddle? Can You Still Set Up an Affiliate Program?

Yes! If you’re not using Stripe or Paddle, you can still set up an affiliate program through our API, which lets you send payment information directly. Learn more about our API here.

For manual invoices, reach out to us via chat to explore additional solutions.

What is the Cookie Life in Affiliate Marketing?

A cookie tracks which affiliate’s link a user clicked and attributes the signup accordingly. You have the flexibility to choose your cookie duration within Reditus, with common periods ranging between 30-90 days.

This lets you determine how long a referral is valid for commission attribution after a click.

What Partner Commission Should I Offer?

In Reditus, you can create multiple commission tiers for partners. This allows you to reward top-performing affiliates with higher payouts as they bring more clients to your SaaS.

To determine the right commission rate:

  • Consider your Average Revenue Per Account (ARPA) and Customer Acquisition Costs (CAC).
  • Use ARPA to estimate the partner’s payout for each new customer and assess if it’s appealing.
  • Compare total commissions against your CAC to ensure profitability.

You can read more about setting up tiers here.

Common Installation Issues

  • Script not working? Check if:

    • It’s installed on all pages, including the signup page.
    • It’s placed in the correct GTM container.
  • Does tracking work across subdomains?
    Yes! We fully support tracking across subdomains, which is common for SaaS businesses. Just ensure that the script is installed on both the main domain and the subdomain where the signup occurs.

Setting up Reditus takes minimal time and ensures a smooth and efficient affiliate program launch for your SaaS business.

Do you also work with Enterprises?

Yes. This often requires a bit of a different setup, fill out this form to have reach out to you.