Can You Run Referrals and Affiliates Together?
Yes, SaaS companies can run referral and affiliate programs together, and doing so creates a dual growth engine: referrals drive trust-based conversions, while affiliates expand external reach. The key is managing tracking and incentives to avoid overlap.
Why Run Both Programs Together?
-
Referrals: Turn existing customers into advocates who invite colleagues or peers.
-
Affiliates: Leverage external partners (bloggers, agencies, consultants) to reach new audiences.
-
Combined effect: You cover both internal virality (customers) and external scale (affiliates).
Benefits of Running Both Side by Side
-
Broader reach: Affiliates open new markets, referrals amplify existing user base.
-
Diversified acquisition: Reduces dependency on one channel.
-
Aligned incentives: Both groups are rewarded for driving conversions.
-
Compounding growth: Every new customer (via affiliates) can become a future referrer.
Challenges to Watch Out For
-
Double-paying commissions: A customer might qualify as both a referral and affiliate lead.
-
Attribution conflicts: Decide whether last-click, first-click, or weighted attribution applies.
-
Management overhead: Running two programs means maintaining two sets of terms, assets, and tracking.
By using Reditus you can use the SAME TRACKING and we will NEVER create DUPLICATED COMMISISONS.
Best Practices for Running Referrals and Affiliates Together
-
Use clear attribution rules: Define who gets credit if both referral and affiliate touch the lead.
-
Segment rewards: Offer credits/discounts for referrals, commissions for affiliates to keep incentives distinct.
-
Communicate differences clearly: Make sure affiliates and customers understand which program applies to them.
-
Monitor overlap: Regularly audit conversions to avoid disputes or fraud.
When It Makes Sense to Combine
-
Early stage SaaS: Start with referrals, then add affiliates once product-market fit is achieved.
-
Growth stage SaaS: Run both — referrals for cheaper, high-trust leads; affiliates for scale.
-
Mature SaaS: Combine both with layered incentives for maximum impact.
FAQ – Referrals and Affiliates Together
Q: Will running both programs confuse users?
A: Not if you communicate clearly: referrals are for customers, affiliates are for external partners.
Q: Can the same person be both a referrer and an affiliate?
A: Yes, but it’s best to separate incentives so they know which program they’re using.
Q: How do I prevent double-paying commissions?
A: Set attribution rules in your platform (e.g., affiliate link takes priority, referral rewards apply only if no affiliate link was used).
Q: Which program should I launch first?
A: Referrals work best early; affiliates add scale once you have PMF.
Relevant Articles;